Font - Personalised 2-Name Necklace with Heart
FAQ
The most frequently asked questions from our customers.
What are the delivery times?
Each piece of jewellery is carefully personalised, and production time varies depending on the type of customization:
- Jewellery with photo projection or engraving: 4 to 5 business days
- Custom laser-cut jewellery: 7 to 12 business days
Added to this is an estimated delivery time of 7 to 15 business days for metropolitan France, Belgium, and Switzerland.
You will receive an email containing the tracking number as soon as your order has shipped.
What materials do you use for your jewellery?
Our jewellery is made of stainless steel (unless otherwise indicated), a material known for its resistance to rust, corrosion, and wear and tear over time.
This choice ensures lasting quality, ideal for daily use.
Are there any delivery charges?
Delivery is free on orders over £49, unless otherwise stated during promotions. Below this amount, delivery charges are calculated automatically at checkout.
